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Process automation stories

Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
Software-as-a-Service

Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise

Enterprises risk wasting money on AI add-ons that change interfaces, not the legacy systems still limiting speed, autonomy and outcomes.

By Anurag Gurtu • 5 min read • Last week
Pathlock warns of widening AI governance gap in firms
Robotics

Pathlock warns of widening AI governance gap in firms

Most firms lack dedicated oversight for autonomous software, leaving AI agents able to alter records and approvals with limited traceability.

By Sean Mitchell • 4 min read • Last week
Mondelēz picks Celonis to scale AI across operations
Manufacturing

Mondelēz picks Celonis to scale AI across operations

The tie-up has already generated USD $10 million in value, as the food group uses process data to scale AI across 150 countries.

By Sofiah Nichole Salivio • 4 min read • Last week
The next $100 billion enterprise software company won't sell software, it'll sell decisions
Software-as-a-Service

The next $100 billion enterprise software company won't sell software, it'll sell decisions

Enterprises are moving from workflow software to systems that make auditable decisions, threatening seat-based revenue models across the sector.

By Anurag Gurtu • 6 min read • Last week
Cowbell launches OMNI AI system for specialty insurance
Software-as-a-Service

Cowbell launches OMNI AI system for specialty insurance

Eligible quotes for small firms can now be issued in minutes, as the insurer says AI is helping speed underwriting and product rollouts.

By Sofiah Nichole Salivio • 4 min read • Last week
Freehand raises USD $75 million for supply chain AI
Software-as-a-Service

Freehand raises USD $75 million for supply chain AI

The startup's software is already at Meta and Unilever, as investors back its push to cut supply chain costs and manual work.

By Sofiah Nichole Salivio • 5 min read • Last week
Finance chiefs demand proof before boosting AI spend
Robotics

Finance chiefs demand proof before boosting AI spend

Most finance teams want clearer returns and tighter controls before committing more budget, despite broad plans to raise AI investment.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Hotels warned on AI readiness as tools gain traction
Software-as-a-Service

Hotels warned on AI readiness as tools gain traction

Hotels risk wasting AI investment unless they fix disconnected systems, unreliable data and staff training first, Access Hospitality says.

By Sofiah Nichole Salivio • 4 min read • Last week
BlackLine launches Verity Prepare for finance teams
Digital Transformation

BlackLine launches Verity Prepare for finance teams

Finance teams could cut manual reconciliation prep time as BlackLine rolls out an AI tool built for audit trails and human oversight.

By Karen Joy Bacudo • 3 min read • Last week
Sage & Yooz expand finance automation to UK, Ireland
Software-as-a-Service

Sage & Yooz expand finance automation to UK, Ireland

Finance teams in the UK and Ireland will gain wider access to AI-assisted invoice processing as Sage and Yooz widen their partnership.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Stories from Other Regions

Process automation stories

ChatSee warns of AI failures beyond hallucinations
Risk & Compliance

ChatSee warns of AI failures beyond hallucinations

Execution and escalation breakdowns now outnumber hallucinations in enterprise AI failures, according to more than 10,000 observed incidents.

By Mark Tarre • 4 min read • Last week
Swaystack partners InstaSwitch to boost business banking
Fintech

Swaystack partners InstaSwitch to boost business banking

The tie-up could help banks and credit unions turn new business accounts into primary relationships by moving payroll, deposits and spending faster.

By Karen Joy Bacudo • 4 min read • Last week
GoCardless partners with anvil on telecoms billing
Software-as-a-Service

GoCardless partners with anvil on telecoms billing

Telecoms and MSPs could cut billing admin as the integration links contract signing, Direct Debit approval and collections in one platform.

By Sofiah Nichole Salivio • 4 min read • Last week
SnapLogic expands SnapGPT across integration lifecycle
Software-as-a-Service

SnapLogic expands SnapGPT across integration lifecycle

Enterprise teams can now use natural language to plan, build and troubleshoot integrations as SnapLogic widens SnapGPT across its platform.

By Mark Tarre • 4 min read • Last week
No more pilots: Why enterprise AI strategies need an operating model
Data Protection

No more pilots: Why enterprise AI strategies need an operating model

Many firms are stuck in pilot purgatory as governance and workflow redesign lag behind AI ambition, limiting scale and value.

By Alex Ayers • 5 min read • Last week
CortexForge unveils Invisible Intelligence for Microsoft
Data Protection

CortexForge unveils Invisible Intelligence for Microsoft

Designed to curb data leakage and keep human staff in charge, the framework routes AI outputs by role inside Microsoft systems.

By Mark Tarre • 4 min read • Last week
AI adoption rises in UK without widespread job losses
Digital Transformation

AI adoption rises in UK without widespread job losses

Most UK employers are retraining staff rather than cutting posts, as AI adoption rises to 35% among businesses with 10 or more employees.

By Sean Mitchell • 4 min read • Last week
AI firms urged to ditch tokens for outcome pricing
Space

AI firms urged to ditch tokens for outcome pricing

Enterprises are seeing AI bills rise faster than value, as token pricing ties spend to usage rather than the business outcomes buyers want.

By Sam Harris • 5 min read • Last week