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Salesforce Stories - Page 8

Global Stories

Salesforce stories

Google Cloud expands Gemini Enterprise into AI agent hub
DevOps

Google Cloud expands Gemini Enterprise into AI agent hub

Businesses gain a single control plane for AI agents as Google Cloud folds developer tools, employee apps and partner software into Gemini Enterprise.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Google launches Workspace Intelligence for AI across apps
Data Protection

Google launches Workspace Intelligence for AI across apps

The rollout aims to cut time lost switching between apps by letting Gemini draw on emails, files and chats in one workwide context.

By Sean Mitchell • 4 min read • Thu, 23rd Apr 2026
Salesforce launches Headless 360 for agents & developers
Customer Relationship Management

Salesforce launches Headless 360 for agents & developers

The launch aims to let firms and software agents use Salesforce data and workflows inside coding tools and collaboration apps, cutting build times by up to 40%.

By Catherine Knowles • 5 min read • Thu, 23rd Apr 2026
Snowflake expands AI tools for business users & developers
Manufacturing

Snowflake expands AI tools for business users & developers

The updates aim to help companies turn internal data into AI-driven workflows while keeping business controls and governance in place.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 22nd Apr 2026
Protegrity hires 10-plus AI & data protection experts
Data Protection

Protegrity hires 10-plus AI & data protection experts

The appointments come as businesses shift AI from trials to daily operations, putting far greater pressure on data privacy and security teams.

By Sofiah Nichole Salivio • 4 min read • Wed, 22nd Apr 2026
Snowflake expands AI tools for business users & developers
Unified Communications

Snowflake expands AI tools for business users & developers

More than 9,100 customers already use Snowflake's AI products weekly, as new tools aim to move corporate pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Wed, 22nd Apr 2026
Databricks names Simon Davies to lead APJ expansion
Software-as-a-Service

Databricks names Simon Davies to lead APJ expansion

Regional demand for its data and AI tools jumped more than 85% in the fourth quarter, prompting a bigger APJ push from Databricks.

By Mark Tarre • 3 min read • Mon, 20th Apr 2026
Twilio launches embeddable Flex contact centre for apps
Unified Communications

Twilio launches embeddable Flex contact centre for apps

Businesses can now embed contact centre functions into apps as Twilio adds a Flex SDK, Salesforce Voice integration and new pricing.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 17th Apr 2026
Leapwork launches AI-driven continuous validation platform
Virtualisation

Leapwork launches AI-driven continuous validation platform

Enterprises under release pressure can now test more quickly, as Leapwork combines functional automation, performance testing and AI orchestration in one platform.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
iManage appoints Ryan Begin & David Zember to partner roles
Document Management

iManage appoints Ryan Begin & David Zember to partner roles

The hires aim to strengthen iManage’s partner network as software buyers demand more integrations, automation and broader customer support.

By Mark Tarre • 4 min read • Wed, 15th Apr 2026
Minor Hotels unveils global AI platform with Google
Unified Communications

Minor Hotels unveils global AI platform with Google

The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.

By Mark Tarre • 5 min read • Fri, 10th Apr 2026

Stories from Other Regions

Salesforce stories

Marketing investment in B2B tech - Southeast Asia must do better
Software-as-a-Service

Marketing investment in B2B tech - Southeast Asia must do better

Southeast Asia’s B2B tech firms risk weaker long-term growth as most budgets still favour short-term lead capture over brand building.

By Patrick Keenan • 4 min read • Wed, 22nd Apr 2026
Retailers urged to clean address data for faster deliveries
Customer Experience

Retailers urged to clean address data for faster deliveries

Poor address records are driving misdeliveries, extra fuel use and customer churn, costing retailers GBP £11.60 a parcel on average.

By Barley Laing • 5 min read • Tue, 21st Apr 2026
MSPs see voice as part of wider IT offer, Gamma says
Customer Relationship Management

MSPs see voice as part of wider IT offer, Gamma says

As larger vendors bundle communications with cloud and security, smaller voice specialists face tougher competition and higher support risk.

By Mark Tarre • 4 min read • Tue, 21st Apr 2026
Experts react to UK £500 million sovereign AI unit
Semiconductors

Experts react to UK £500 million sovereign AI unit

The new fund is intended to boost growth while giving the UK more control over data, chips and AI systems used by public services.

By Shannon Williams • 4 min read • Fri, 17th Apr 2026
TCS launches AI job training with Cincinnati & Salesforce
EduTech

TCS launches AI job training with Cincinnati & Salesforce

Final-year students in Cincinnati will get paid AI training and a route into TCS roles through a three-month university-linked scheme.

By Sean Mitchell • 4 min read • Thu, 16th Apr 2026
Platforms, sovereignty and global growth at Cavell Summit Europe
Unified Communications

Platforms, sovereignty and global growth at Cavell Summit Europe

Platform-led buying is squeezing telcos, forcing providers to adapt to sovereignty rules and global licensing hurdles to keep growth on track.

By Mike Mills • 4 min read • Mon, 13th Apr 2026
Equinix opens first self-built Mumbai data centre MB3
DataCentre infrastructure

Equinix opens first self-built Mumbai data centre MB3

Demand for AI and cloud services in India is driving fresh infrastructure investment as Equinix adds capacity in Mumbai with MB3.

By Mark Tarre • 5 min read • Fri, 10th Apr 2026