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Google adds restaurant bookings to AI Mode in Search
Customer Experience

Google adds restaurant bookings to AI Mode in Search

Diners in New Zealand can now skip several booking sites as Search surfaces tables with live availability and links straight to reservations.

By Mark Tarre • 3 min read • Fri, 17th Apr 2026

Global Stories

Restaurants stories

Azira launches location intelligence product for brands
Data Protection

Azira launches location intelligence product for brands

Brands and agencies can now track footfall trends with cleansed, fraud-checked data across more than 940,000 venues in North America.

By Joseph Gabriel Lagonsin • 3 min read • Sat, 30th May 2026
Bir signs deal to digitise Baku's Old City services
Smart Cities

Bir signs deal to digitise Baku's Old City services

Visitors to Baku's UNESCO-listed Old City may soon use one app for navigation, tickets and payments under a new digital services pact.

By Karen Joy Bacudo • 4 min read • Fri, 22nd May 2026
Deputy are shaping future of shift work administration
Digital Transformation

Deputy are shaping future of shift work administration

Managers in retail, hospitality and healthcare could save hours as the AI tool automates rosters and timesheets while flagging breaches.

By David Shilovsky • 5 min read • Mon, 18th May 2026
SnackSafe launches AI app for families with allergies
Artificial Intelligence

SnackSafe launches AI app for families with allergies

Families managing allergies can now scan foods in seconds, with the app flagging risks across more than 40 languages on Apple's App Store.

By Sean Mitchell • 4 min read • Fri, 15th May 2026
ClearCourse buys Kurve to boost hospitality software
Digital Transformation

ClearCourse buys Kurve to boost hospitality software

The deal gives hospitality operators more self-service ordering and payment tools as labour shortages and wage pressures persist across the sector.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 28th Apr 2026
UK hospitality operators worry over AI data security
Data Protection

UK hospitality operators worry over AI data security

More than half of UK and Irish hospitality businesses fear AI could expose customer and company data, a new survey shows.

By Sean Mitchell • 4 min read • Wed, 22nd Apr 2026
Newo appoints Jason Luo as Chief Executive Officer
Unified Communications

Newo appoints Jason Luo as Chief Executive Officer

Missed calls at small firms are becoming a bigger revenue risk as Newo expands its AI receptionist tools beyond the US and into Europe.

By Mark Tarre • 4 min read • Wed, 22nd Apr 2026
Australians trade down to smaller treats, Experian says
Gaming

Australians trade down to smaller treats, Experian says

Cost-of-living pressure is pushing households towards cheaper indulgences, with personal care, digital goods and travel holding up best.

By Karen Joy Bacudo • 3 min read • Tue, 21st Apr 2026

Stories from Other Regions

Restaurants stories

The warm-weather playbook: How small business owners turn sunny days into loyal customers
Customer Experience

The warm-weather playbook: How small business owners turn sunny days into loyal customers

Summer foot traffic gives small firms a rare chance to win loyal buyers with banners, uniforms and merch, if they act quickly.

By Erin Shea • 6 min read • Thu, 18th Jun 2026
Paramount Liquor launches Adobe Commerce ordering platform
Software-as-a-Service

Paramount Liquor launches Adobe Commerce ordering platform

The shift should cut manual ordering errors for 15,000 hospitality customers while making 250 million price points visible online.

By Sofiah Nichole Salivio • 4 min read • Wed, 17th Jun 2026
Zeller launches grants as hospitality operators face strain
Data Analytics

Zeller launches grants as hospitality operators face strain

Only 12% of Australian operators say now is a good time to open a venue, as rising costs and weaker spend squeeze margins.

By Mark Tarre • 4 min read • Fri, 5th Jun 2026
AI tools cut hospitality bookkeeping pressure in Australia
Data Analytics

AI tools cut hospitality bookkeeping pressure in Australia

Tight margins and labour shortages are pushing cafés, restaurants and bars to automate receipts and invoices, cutting hours of admin work.

By Mark Tarre • 5 min read • Mon, 25th May 2026
Ordermentum secures AUD $55 million backing from Five V
Data Analytics

Ordermentum secures AUD $55 million backing from Five V

The funding will help the hospitality software group hire, expand AI tools and buy smaller rivals as venues face rising costs.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 22nd May 2026
Payment outages fuel abuse of shop staff, study says
Customer Experience

Payment outages fuel abuse of shop staff, study says

Customer patience can snap within minutes of card failures, leaving shop and hospitality staff to absorb abuse during outages.

By Sofiah Nichole Salivio • 4 min read • Tue, 19th May 2026
Automation takes centre stage at Sydney hospitality show
Robotics

Automation takes centre stage at Sydney hospitality show

Labour shortages and soaring power bills are pushing Australian venues towards robots, automated coffee kiosks and smarter energy controls.

By Mark Tarre • 4 min read • Thu, 14th May 2026
PayNuts broadens offer for SMEs as surcharging reforms loom
Digital Transformation

PayNuts broadens offer for SMEs as surcharging reforms loom

A tougher fee regime is pushing the payments firm to offer SMEs more services, from POS and broadband to bookkeeping, beyond EFTPOS.

By Karen Joy Bacudo • 4 min read • Tue, 21st Apr 2026