Process automation stories
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.
Pinewood.AI launches Pi autonomous agent and Seez's Miles assistant at NADA as it stakes its claim in the US and Canadian dealer market.
Accountants double down on everyday AI tools, as optimism stays high but scepticism, job fears and data security worries all intensify.
Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.
Spanish Point expands UK presence after 31% revenue growth and wins rare role delivering Microsoft's 20-day AI Transformation Programmeme.
Australian subscription brands are turning to hyper-automation to replace clunky billing, scale complex pricing and stay ahead of rivals.
ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.
With AI maturing and ERP platforms transformed, 2026 is fast becoming the tipping point for long-delayed finance system upgrades.
Jelou lands USD $10m Series A to scale its WhatsApp-based transactional AI platform Brain across the US and wider Americas market.
Klippa and Belgian partner 5edges join forces to deliver AI-driven document automation and invoice processing for clients across Europe.
AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.
SER rebrands as Doxis, sharpening its focus on “document intelligence” and naming a Chief AI Officer in a wider leadership shake-up.
Godrej Enterprises Group unveils Amethyst AI engine to unify automation and governance across businesses, eyeing a 10-15% productivity gain.
Elastic launches Agent Builder and Workflows to help enterprises build more reliable AI agents that span fragmented internal data systems.
Finance teams clinging to spreadsheets risk cash flow chaos, poor forecasting and lost talent as automated AR tools rapidly raise the bar.
UK bosses are ramping up AI spend, but PwC finds only a sliver are turning pilots into scaled value amid talent and bureaucracy hurdles.
Linnworks has launched Spotlight AI, an automation engine that scans eCommerce workflows to cut manual tasks, saving 30+ hours a month.
AI investment risks falling flat without better orchestration across workflows, Enate warns, as UK CEOs ramp up tech and data spending.
Simwood launches on-net conversational AI agents for carriers and MSPs, embedding voice and WhatsApp bots directly into UCaaS networks.