IT Strategy stories
IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
The move frees budget for AI and eCommerce projects, while preserving more than 700 SAP customisations and avoiding a costly S/4HANA migration.
Their work has become more strategic as cyber security, AI and tighter budgets put extra pressure on the teams keeping systems running.
Despite high satisfaction, most IT teams still spend six to 15 hours a week on manual Intune tasks, survey findings show.
Enterprises risk wasting money on AI add-ons that change interfaces, not the legacy systems still limiting speed, autonomy and outcomes.
Enterprises that adopt agentic AI early could gain an edge as governance, integration and deployment hurdles keep most firms stuck in pilots.
Hotels risk wasting AI investment unless they fix disconnected systems, unreliable data and staff training first, Access Hospitality says.
Finance teams in the UK and Ireland will gain wider access to AI-assisted invoice processing as Sage and Yooz widen their partnership.
Nutanix customers can now scale storage independently of compute, as Dell PowerStore arrives on the cloud platform with Prism-based management.
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
The footwear group aims to cut costs and unify operations across 85 countries as it modernises ageing systems with AI support.
Most UK commercial landlords are still only piloting AI, as integration and skills gaps, not cost, slow wider rollout across portfolios.
Many firms are ramping up AI budgets while still lacking the metrics and governance to prove the technology is paying off.
Switching from ChatGPT to Copilot exposed data-loss, support and trust risks, as prompts and tools built by staff proved hard to move or manage.
The rare certification bolsters Phoenix Software's credentials as customers reassess VMware environments after Broadcom's acquisition.
The integration lets staff query authorised files across hybrid environments without moving sensitive data into Microsoft 365 repositories.
The deal gives North East firms a route into Iraq and MENA, while opening a UK base for investors, universities and public bodies.
Many firms are stuck in pilot purgatory as governance and workflow redesign lag behind AI ambition, limiting scale and value.
UK executives say AI rollouts could speed up if firms hire data streaming engineers, with 94% backing the specialist role.
