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Interactive Stories - Page 5

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Interactive stories

Optus & NICE upgrade Great Southern Bank call centres
Unified Communications

Optus & NICE upgrade Great Southern Bank call centres

Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.

By Catherine Knowles • 3 min read • Thu, 5th Dec 2024
Sinch predicts personalised, secure shopping trends for 2024
Customer Experience

Sinch predicts personalised, secure shopping trends for 2024

Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.

By Catherine Knowles • 3 min read • Thu, 28th Nov 2024
Picterra unveils GeoAI platform for plot monitoring
Supply Chain

Picterra unveils GeoAI platform for plot monitoring

Picterra has unveiled Picterra Tracer, a GeoAI platform designed to enhance monitoring and compliance for soft commodities and forestry industries.

By Melania Watson • 2 min read • Tue, 19th Nov 2024
Interactive enhances Fletcher network with Cisco services
Partner Programmes

Interactive enhances Fletcher network with Cisco services

Interactive has teamed up with Fletcher Building to enhance its network services, promoting efficiency and cost savings across the construction giant's operations.

By Sean Mitchell • 2 min read • Mon, 18th Nov 2024
Aryaka enhances Unified SASE with CASB & RBI features
Digital Transformation

Aryaka enhances Unified SASE with CASB & RBI features

Aryaka has unveiled an upgrade to its Unified SASE as a Service, enhancing security features with CASB and RBI to combat growing cyber threats.

By Kaleah Salmon • 3 min read • Thu, 10th Oct 2024
Exclusive: How Verint's customer experience is thriving with Open AI
Unified Communications

Exclusive: How Verint's customer experience is thriving with Open AI

Verint leverages its open AI platform to revolutionise customer experience, integrating real-time data and ensuring security while leading market innovation.

By Melania Watson • 5 min read • Wed, 21st Aug 2024
Crayon teams up with Microsoft for exciting AI roadshow
Digital Transformation

Crayon teams up with Microsoft for exciting AI roadshow

Crayon has partnered with Microsoft for a roadshow unveiling AI solutions, including Microsoft 365 Copilot and Azure OpenAI.

By Melania Watson • 2 min read • Wed, 21st Aug 2024

Stories from Other Regions

Interactive stories

Prism Johnson embarks on digital journey with Ramco ERP
Data Analytics

Prism Johnson embarks on digital journey with Ramco ERP

Prism Johnson has launched the Ramco ERP Suite for its Cement Division, enhancing operational efficiency in its digital transformation efforts.

By Kaleah Salmon • 2 min read • Mon, 30th Dec 2024
Shared Memory & EyeJack lead wins at XR festival 2024
Gaming

Shared Memory & EyeJack lead wins at XR festival 2024

The Australian XR Festival Awards 2024, hosted for the first time in Sydney, celebrated local and global talent in creative technology at the State Library.

By Kaleah Salmon • 3 min read • Thu, 26th Dec 2024
Samsung finds key to in-store engagement through digital displays
Customer Experience

Samsung finds key to in-store engagement through digital displays

As Australian retailers adapt to changing consumer trends, Samsung's Pro Display solutions aim to enhance in-store engagement and boost sales.

By Melania Watson • 8 min read • Tue, 10th Dec 2024
Surge in financial phishing attacks in Southeast Asia
Fintech

Surge in financial phishing attacks in Southeast Asia

Kaspersky has revealed a staggering 330,000 financial phishing attacks in Southeast Asia in early 2024, a rise of 41% from last year.

By Sean Mitchell • 3 min read • Wed, 20th Nov 2024
CommBank app updates enhance security against scams
Crypto

CommBank app updates enhance security against scams

CommBank has unveiled new security features for its mobile app, including digital wallet reviews and scam warnings, to enhance customer protection against fraud.

By Sean Mitchell • 2 min read • Mon, 18th Nov 2024
Straits Interactive launches AI-driven data protection platform
Data Protection

Straits Interactive launches AI-driven data protection platform

Straits Interactive debuts DPOinBOX AI, leveraging Generative AI to aid DPOs in data protection tasks, claiming improvements in efficiency and risk control.

By Catherine Knowles • 2 min read • Fri, 20th Sep 2024
Ocado & Zitcha unveil new advertising platform Ocado Ads
DevOps

Ocado & Zitcha unveil new advertising platform Ocado Ads

Ocado Retail partners with Zitcha to launch Ocado Ads, a new retail media platform aiming to personalise advertising and drive growth in the UK's fastest-growing grocer.

By Kaleah Salmon • 3 min read • Wed, 18th Sep 2024
Straits Interactive launches DPOinBOX AI to boost data governance
Data governance

Straits Interactive launches DPOinBOX AI to boost data governance

Straits Interactive launches DPOinBOX AI, a generative AI tool for enhancing data protection compliance and productivity for Data Protection Officers.

By Shannon Williams • 3 min read • Fri, 13th Sep 2024
Interactive partners with Homestyle for aged care IT solutions
Partner Programmes

Interactive partners with Homestyle for aged care IT solutions

Homestyle Aged Care partners with Interactive for comprehensive IT solutions to enhance resident safety and data security, addressing critical aged care challenges in Victoria.

By Catherine Knowles • 3 min read • Mon, 9th Sep 2024
Interactive announces collaboration with NetApp in Australia
Hybrid Cloud

Interactive announces collaboration with NetApp in Australia

Interactive partners with NetApp to enhance storage management through Interactive Anywhere, transitioning IT costs from capex to opex, boosting client growth.

By Catherine Knowles • 3 min read • Tue, 3rd Sep 2024
Interactive appoints Alex Coates as new CEO from 2025
Customer Experience

Interactive appoints Alex Coates as new CEO from 2025

Alex Coates has been appointed CEO of Interactive, effective 28 January 2025, set to steer the firm's growth in Cloud, Cyber, and Systems sectors.

By Imee Dequito • 2 min read • Wed, 21st Aug 2024