The Ultimate Guide to eCommerce
A curated Kiwi edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Kiwi eCommerce News
Regional stories with direct local relevance
Paddock to Pantry plans 20 New Zealand supermarket openings
The expansion could create up to 1,000 jobs as the independent grocer seeks finance for a wider rollout beyond its current two stores.
How safe are digital driver's licences?
The rollout could spare non-smartphone users from being left behind, while privacy safeguards and encrypted storage aim to keep hackers out.
Paddock to Pantry sales surge as online model grows
The online grocer's sales jumped 197% in a year as centralised fulfilment and nationwide delivery help it challenge New Zealand's duopoly.
iGoDirect names Greg Duncan to lead New Zealand push
The appointment comes as iGoDirect targets faster growth in New Zealand's expanding corporate gift card market, forecast at NZD $2.25 billion by 2028.
Trade Me appoints Kul Singh Kargil as Chief Executive
The handover comes after seven years under Anders Skoe, as the New Zealand marketplace looks to expand under a former REA Group executive.
IKEA New Zealand launches rewards for Family members
The new scheme rewards shopping and app use, as IKEA New Zealand seeks to deepen loyalty in one of its fastest-growing markets.
Analyst Insights
Research and market analysis connected to eCommerce
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Featured News
Expert Columns
AI in Retail is Only as Good as its Data Foundation
The next eCommerce interface may not be a screen
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
How multi-shopper AI is transforming retail store operations
The Next E-commerce Interface May Not Be a Screen
6 Industries that need address verification
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Customer data integration: A data quality checklist
Interviews
Interviews and video coverage from the network
Recent eCommerce News
scandiweb open-sources Expedio to speed up Magento stores
Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.
Krea launches AI image editor Krea 3 with faster edits
The new model is available via Krea's platform and partners, as the company targets design teams needing faster, consistent image edits.
Meta survey finds most Asia-Pacific small firms use AI
The findings suggest many smaller firms are already using AI to lift productivity, but training costs and know-how remain major barriers.
Cover Genius launches protection for AI commerce platforms
Consumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
Oracle NetSuite rolls out AI tools across Australia
Retailers in Australia and New Zealand will get new AI tools as the software maker says the update can cut manual work and complexity.
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.
Brandtech launches data & AI unit across three firms
The new umbrella will unite more than 500 specialists in 22 countries, as brands seek to make fragmented data usable for artificial intelligence.
Vestiaire Collective boosts sales with Photoroom image AI
A trial found Photoroom's edits lifted sales and page views, prompting the resale platform to roll them out across all new listings.
AI shopping assistants triple traffic, hitting retailers
Retailers face a fresh holiday-season test as agentic assistants surge, with Forter seeing orders from them more than triple in a month.
TrusTrace warns 21% of US-bound brands face detentions
Detentions are already hitting apparel shipments into the US, as only 25% of brands say they have trusted data on Tier 1 factories.
Krea launches Krea 3 image editor for commercial teams
Commercial teams can now turn product shots and campaign images into studio-quality edits in under eight seconds with Krea 3.
Temu & IACC launch direct anti-counterfeit channel
The new scheme gives IACC member brands a faster route to challenge unresolved listings, with Temu promising responses within 48 hours.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Forrester warns AI costs will cut B2C marketing plans
Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.
Explainer: Why Facebook is going to start charging many New Zealand small businesses
New subscription limits could leave Kiwi owner-operators paying up to NZD $883 a month to keep posting links to customers.
Samsung deepens Checkout.com payments partnership worldwide
The deal gives merchants access to Samsung Pay via Checkout.com, while helping Samsung lift authorisation rates across more markets.
98 zero-day flaws found at TrendAI hacking contest
Researchers disclosed 98 flaws across phones, printers and AI tools, underscoring how quickly the attack surface is widening for businesses.
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FedEx sets holiday shipping deadlines for Australasia
Customers in Australia and New Zealand can avoid Christmas delays by using FedEx's 2026 cut-off dates for domestic, trans-Tasman and overseas parcels.