Customer Satisfaction Stories - Page 42

Kiwi Stories

Customer Satisfaction stories

Digital transformation boosts businesses

Nearly half of firms say digital tools are lifting customer satisfaction as companies race to gain an edge and streamline operations.

By Staff Writer • 3 min read • Sun, 22nd Oct 2017

Partner Programmes

CodeBlue gears up for Wellington growth with XWL buy

CodeBlue is gearing up for accelerated growth in the Wellington market following its acquisition of Wellington IT services company XWL.

By Heather Wright • 2 min read • Thu, 13th Aug 2015

EduTech

Survey analysts create quiet kiwi success story

Midas InfoMedia, a Wellington-based company, achieved 1077% growth in Deloitte's APAC Technology Fast 500, ranking 4th in NZ's IT sector.

By Staff Writer • 2 min read • Thu, 12th Jan 2012

EduTech

Integrated CMS a winner for Sitecore

Sitecore's integrated CMS propels a 50% revenue surge in 2010/2011. CEO Seifert credits success to the shift towards multifunctional web platforms.

By Staff Writer • 1 min read • Tue, 1st Nov 2011

Software-as-a-Service

Chch devs release new work order management platform

Christchurch-based Telogis unveils Progression, a cutting-edge SaaS platform designed to enhance work order management efficiency.

By Staff Writer • 1 min read • Wed, 21st Sep 2011

Customer Experience

Ticking those positive boxes

Customer satisfaction is key to long-term business success. Discover why top companies focus on superior service over price cuts. Learn how to get started.

By Staff Writer • 5 min read • Sun, 1st Nov 2009

Unified Communications

The lowdown on best practice and benchmarking

OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.

By Staff Writer • 4 min read • Wed, 1st Jul 2009

Global Stories

Customer Satisfaction stories

Data Analytics

Employee engagement more important than ever

Employee engagement programmes are crucial to improve productivity, says REFFIND, and must be implemented correctly from the start.

By Shannon Williams • 2 min read • Fri, 18th Mar 2016

Customer Experience

The top 3 IT opportunities for 2016

IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation's strategy.

By Shannon Williams • 2 min read • Wed, 13th Jan 2016

EduTech

Enterprises under-utilising IT departments

Organisations that view their IT department as nothing more than technical support may be missing out on opportunities.

By Shannon Williams • 2 min read • Wed, 15th Jul 2015

Cloud Services

Three in a row as Fujitsu ANZ grows

Early investment in cloud and data centre offerings results in major new accounts, generating faster-than-market growth across the region.

By Staff Writer • 3 min read • Wed, 29th May 2013

Data Analytics

Hurd: Oracle must do better

Co-president Mark Hurd promises to make the company easier to work with, citing a closer relationship with user groups.

By Staff Writer • 2 min read • Fri, 12th Apr 2013

Unified Communications

Tablets: The Second wave in enterprise mobility

The iPad 2's launch boosts enterprise mobility, balancing sleek design and usability with productivity gains, while also sparking new security challenges.

By Staff Writer • 5 min read • Fri, 1st Apr 2011

CMO

Managing business risk

Exchange rate fluctuations and growing Chinese and Indian markets are reshaping business risk management. How can New Zealand executives stay competitive?.

By Staff Writer • 4 min read • Wed, 1st Dec 2010