Consumer NZ stories
Kiwis show iPhone adoration, as Apple nabs ConsumerNZ's mobile top brand accolade with soaring satisfaction scores.
Skinny Mobile wins Best Mobile Service Provider at Consumer NZ People's Choice Awards; Inspire Net also wins in ISP category.
100% Appliances clinches Consumer NZ's People's Choice Award for superior service and satisfaction, outshining larger rivals.
New Zealand's big name electronics stores have been slammed in a new Consumer NZ survey, with only 40% of some store's customers recommending them.
Sales staff at big-box retailers including Noel Leeming, Harvey Norman and Smiths City have been promoting extended warranties with misleading claims.
Consumer NZ fights against dodgy door-to-door sellers with nationwide campaign and free “Do Not Knock” stickers. 70% of members want them to stop calling.
Consumer NZ slams Spark and Vodafone for poor customer service as consumers face long wait times to get support.
Slingshot and Consumer NZ have finalised an agreement to provide more affordable services to elderly UFB customers in Wellington.
The ban will apply to unfair terms in standard-form consumer contracts used by electricity retailers, telcos, finance providers, pay-TV operators.
