Change Management Stories

Kiwi Stories

Change Management stories

Champion Flour Milling finance chief on disruption

A silo collapse and grain-price shocks have turned finance into a frontline role at Champion Flour Milling, driving supply and loss recovery.

By Mark Tarre • 9 min read • Yesterday

Digital Transformation

NZ CIO of the Year 2026 - Tighe Wall on trust, culture and the cost of holding to strategy

Trust and culture, not technology, powered Contact Energy's transformation, delivering a 30% cost-to-serve cut and 100,000 new customers.

By Mark Tarre • 3 min read • 2 days ago

Global Stories

Change Management stories

Customer Relationship Management

Pythian unveils Gemini Enterprise AI model for staff

The consultancy says workflow redesign, not tool access, helped triple AI engagement and cut database incident resolution times by 80%.

By Sean Mitchell • 4 min read • Today

Digital Transformation

How AI is modernising maritime procurement

Shipping firms in Asia Pacific are using AI to cut procurement errors, speed compliance checks and improve emissions tracking, an Achilles survey found.

By Carsten Schmidt • 5 min read • Today

Data Protection

Drivers need onboarding for fleet safety tech, study says

Poor onboarding is undermining fleet safety technology, with prepared drivers nearly four times more likely to rate coaching tools effective.

By Sean Mitchell • 4 min read • 2 days ago

Digital Transformation

Nintex unifies automation & AI in platform overhaul

Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago

Large Language Models

LG wins award for PRISM AI communications platform

The award signals growing acceptance of AI-driven measurement tools as companies seek faster, more consistent ways to assess global PR impact.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Software-as-a-Service

Google Cloud unveils Gemini Enterprise for legal teams

Law firms and in-house legal teams gain a preview tool for contract review, research and redaction, with client data kept private.

By Mark Tarre • 4 min read • 3 days ago

Digital Transformation

Certinia study finds integration key to AI success

Organisations with fully integrated systems were far more likely to see AI deliver profits, expansion and better forecasts, a global study found.

By Mark Tarre • 4 min read • 3 days ago

Software-as-a-Service

OpenAI launches Admin plugin for ChatGPT Work & Codex

Workspace managers can now handle access, spending and user changes in ChatGPT Work and Codex without switching between separate admin tools.

By Mark Tarre • 4 min read • 3 days ago

Stories from Other Regions

Change Management stories

Data Protection

SMBs take cautious approach to AI adoption, study finds

Security and compliance worries are slowing AI rollouts at smaller firms, even as most report business gains from targeted use.

By Sean Mitchell • 4 min read • Today

Customer Relationship Management

Australian AI training gap becomes cost, productivity burden

Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.

By David Shilovsky • 4 min read • Yesterday

Digital Transformation

DXC launches AI-led workplace service for employees

Employees could see fewer support tickets and more uptime as DXC's new service aims to cut workplace complexity without replacing existing systems.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Software-as-a-Service

Thinc launches AI service for SMEs as governance looms

Many mid-sized firms are now seeking clearer guidance on where AI fits into everyday workflows as Thinc expands support.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Robotics

IFS study finds industrial firms turning to AI workers

Rising labour shortages and undocumented know-how are slowing industrial growth, prompting firms to use AI workers for routine tasks instead.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Digital Transformation

Xpedeon survey finds UK construction systems still split

Fragmented project and finance tools are leaving most large UK builders without a fully integrated view of costs, risk and progress.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Software-as-a-Service

Shadow AI becomes security headache as workers outpace governance

Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.

By David Shilovsky • 5 min read • 2 days ago