Change Management stories
Customers now get new mobile services activated in under ten minutes, after One NZ used AI to replace a 10-day process.
Operators could use the new framework to spot faults faster, test changes safely and automate telecoms network decisions as complexity rises.
Customers can use the six-step workflow to tell whether an outage stems from Google, their own systems or a third-party service.
Shared AI projects are stalling as marketers and technologists dispute control, with most CIOs claiming the final say on CMS and DXP choices.
The hire signals growing pressure on wealth managers to adopt AI with tighter controls as firms look for clearer governance and oversight.
Hundreds of attempted uploads were stopped as a regional investment bank moved to curb analysts' use of public AI tools for sensitive data.
The dairy tech scale-up says finance must back growth by finding proof points for investment, not defaulting to no.
Most AI projects stall because firms lack the standards and monitoring needed to keep models trustworthy, auditable and scalable in production.
Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.
Finance teams face mounting pressure as new e-invoicing rules spread across Europe and beyond, boosting demand for compliance tools.
While most firms already use AI tools, many are failing to train staff or tighten governance, widening a costly capability gap.
Enterprises face mounting risks from AI outages and hidden governance costs as Forrester says day-to-day operational needs now outrank frontier fears.
Engineering teams face a governance gap as AI agents begin handling production changes, prompting tighter controls over access, audits and permissions.
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
With most firms using AI in daily work but few staff ready for it, the programme targets non-developers handling sensitive data and automations.
The Welsh digital transformation firm is reshaping its senior team as it expands across public sector and private clients.
Scottish firms will get support to move from AI trials to day-to-day use, with readiness checks and consultancy aimed at boosting productivity.
The new platform gives Powerlink Queensland real-time oversight of incident and risk data as it upgrades systems serving millions of customers.
Industrial operators will get faster compliance evidence and safer change control as the new platform replaces spreadsheets and manual OT workflows in January.
The Michigan credit union is aiming to cut loan handling time and simplify member service by using one platform for deposits and borrowing.