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MYOB boosts contact centre insight with new analytics
Unified Communications

MYOB boosts contact centre insight with new analytics

MYOB links its CX platform with Customer Science analytics, automating reporting and lifting contact centre satisfaction and resolution rates.

By Sean Mitchell • 4 min read • Wed, 18th Feb 2026
Cross-border trade fears spur AI push, delay expansion
Digital Transformation

Cross-border trade fears spur AI push, delay expansion

Rising cross-border trade complexity is pushing firms to delay expansion and lean on AI, as regulatory uncertainty reshapes global growth plans.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 18th Feb 2026
Kenvue joins Pharmx to streamline pharmacy ordering
Software-as-a-Service

Kenvue joins Pharmx to streamline pharmacy ordering

Kenvue adds 450-plus consumer health lines to Pharmx Marketplace, giving Australasian pharmacies a more integrated digital ordering hub.

By Catherine Knowles • 3 min read • Wed, 18th Feb 2026
HR, IT & finance urged to align on corporate travel
Digital Transformation

HR, IT & finance urged to align on corporate travel

HR, IT and finance must align on corporate travel or risk frustrated staff, weak compliance and poor cost control, SAP Concur warns.

By Sean Mitchell • 5 min read • Tue, 17th Feb 2026
India boosts clean energy spend, pivots to industry
Hyperscale

India boosts clean energy spend, pivots to industry

India's FY2027 budget lifts clean energy spend 40% to about USD $5 billion, pivoting from renewables rollout to domestic industry and CCUS.

By Sofiah Nichole Salivio • 4 min read • Tue, 17th Feb 2026
QSIC boosts global in-store media reliability with Datadog
Digital Signage

QSIC boosts global in-store media reliability with Datadog

QSIC adopts Datadog to monitor 17,000-store audio network, slashing incident recovery from days to hours and boosting retail media uptime.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Feb 2026
V2 AI bolsters Asia Pacific team amid agentic AI boom
Data Analytics

V2 AI bolsters Asia Pacific team amid agentic AI boom

V2 AI names new Asia Pacific leaders as it doubles consultants and rides surging enterprise demand for large-scale agentic AI projects.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 17th Feb 2026

Stories from Other Regions

Australian stories

Centacare halves Azure storage costs in DR overhaul
Storage

Centacare halves Azure storage costs in DR overhaul

Centacare slashes Azure storage costs by 50% in disaster recovery revamp with 11:11 Systems, boosting resilience against cyber threats.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 18th Feb 2026
Australia to enforce tougher rules on smart devices
Internet of Things

Australia to enforce tougher rules on smart devices

Australia will impose mandatory cybersecurity standards on smart devices from March 2026, forcing stronger passwords and update guarantees.

By Catherine Knowles • 4 min read • Tue, 17th Feb 2026
Home care robots track emotions to predict elderly risks
Data Protection

Home care robots track emotions to predict elderly risks

AIBUILD unveils emotion-tracking home robots that learn seniors' routines to flag early risks of falls, isolation and cognitive decline.

By Sean Mitchell • 4 min read • Tue, 17th Feb 2026
Tech Council of Australia appoints new Chief Executive
Unified Communications

Tech Council of Australia appoints new Chief Executive

Tech Council of Australia appoints Brighte's Katherine McConnell to its board and names LaunchVic chief Kate Cornick as incoming CEO.

By Mark Tarre • 4 min read • Tue, 17th Feb 2026
Turning shelfware into software value
Firewalls

Turning shelfware into software value

Australian firms will spend nearly AUD $6.2 billion on cybersecurity in 2025, but partners must tackle shelfware to unlock real value.

By Tim Fulton • 4 min read • Tue, 17th Feb 2026
Macquarie Technology appoints Kate Vidgen to board
Hyperscale

Macquarie Technology appoints Kate Vidgen to board

Macquarie Technology names capital markets specialist Kate Vidgen to its board, bolstering oversight as it accelerates data centre expansion.

By Mark Tarre • 3 min read • Tue, 17th Feb 2026
Cooee expands Foodland reach with Indigenous cookies
Supply Chain

Cooee expands Foodland reach with Indigenous cookies

Indigenous-owned Cooee secures shelf space in about 90 Foodland stores, taking its native ingredient cookie range across South Australia.

By Sean Mitchell • 3 min read • Tue, 17th Feb 2026
Sefiani unveils Surfacd to track brands in AI search
Digital Transformation

Sefiani unveils Surfacd to track brands in AI search

Sefiani launches Surfacd, a tool that lets brands track and optimise how AI search engines present them versus rivals across key queries.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Feb 2026
Avetta & BG Road Safety boost road transport safety
Partner Programmes

Avetta & BG Road Safety boost road transport safety

Avetta partners with BG Road Safety to launch a data-led road transport risk module for Australian firms facing rising safety scrutiny.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 17th Feb 2026
Fluent Commerce raises AUD $46m to fuel AI expansion
Data Analytics

Fluent Commerce raises AUD $46m to fuel AI expansion

Fluent Commerce secures AUD $46m from Bain Capital to accelerate AI product development and global expansion of its order management platform.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 17th Feb 2026